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Reviewed by
Last updated: August 27, 2022

Human Touch ZeroG 5.0 Massage Chair Review (Fall 2022)

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Reviewed by
Reviewed by
Last updated: August 27, 2022
Recliner Land is reader-supported. We may earn a commission through products purchased using links on this page. Learn more about our process here
Editor's Rating
ReclinerScore is a ranking system developed by our team of experts. It aggregates all the scores given to a product in various aspects including the individual product’s features evaluation given by each expert independently, its customers’ feedback rank, and sales rank.
out of 10
  • Comfort 9.8
  • Massage 9.6
  • Extra features 9.8
  • Weight Capacity 9.7
  • Warranty 9.5
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Human Touch has established a reputation for producing excellent massage chairs. If you’re considering a massage chair, you may have questioned whether it is worth paying the premium for the 5.0, when there are cheaper models on the market. However, the ZeroG 5.0 is packed with features that increase its appeal. From the adjustable ottoman to the BodyMap Pro, the ZeroG 5.0 offers superb functionality. This is all packed in an appealing SofHyde finish to ensure it also offers aesthetic appeal.

If you’re still unsure whether the ZeroG 5.0 is the right choice for you, read on. In our Human Touch ZeroG 5.0 massage chair review, we’ll explore what this chair has to offer to help you make an informed purchase decision.



BodyMap PRO® Remote
Massage zones
Massage techniques
Massage auto-programs
Rear clearance required
Upright chair dimensions
44"L X 28"W X 42"H
Reclined dimensions
66"L X 28"W X 32"H
Seat dimensions
21" W X 21" L
160 lbs.
Weight capacity
286 lbs.
Power consumptions
200 Watts
5-year limited


With so many massage chairs on the market, it can be tricky to choose the best model. It can feel overwhelming to try to compare features and appreciate what you should be looking at to decide which chair to buy. Here we’ll take a more indepth look at the Human Touch ZeroG 5.0 to help you to determine if it is the right choice for you.

Materials used and color options

Human Touch ZeroG 5.0 Massage Chair Review (Fall 2022)The Human Touch ZeroG 5.0 is made with SofHyde. This impressive upholstery fabric is durable with a luxurious feel. SofHyde is formulated by fabric experts to replicate the style, comfort and “feel” of genuine leather. It is designed to offer many years of use while feeling soft to the touch. SoftHyde is also stain resistant.

There are three color choices for this model. There are two darker shades; espresso and black and a lighter cream color shade called Bone. When making your color choice there are a few things you should consider.

You will need to consider how the chair will look when placed with your other furniture. Fortunately, all three shades are neutral, so they can complement most colors of furniture. They can also be used as a bold contrast to your other items of furniture. You will need to think about whether a dark color or a lighter one will provide the best aesthetic appeal in your home.

You will also need to think about maintenance. Although SofHyde is a durable material, many people prefer a darker shade as they tend to appear less dirty. While SoftHyde is stain resistant, if you have young children or pets, you may find it frustrating to keep a lighter piece of furniture looking clean.


One of the advantages of the Human Touch ZeroG 5.0 is that there is hardly any assembly required. Many massage chair models almost require an engineering degree to assemble them, but this is not a problem with the ZeroG 5.0.

The box contains the two major items for the chair; the base and head pillow. You will still need to follow the installation steps in the user manual to ensure they are attached correctly. Fortunately, you don’t need specialist tools, as the head pillow is attached through zippers.

However, you don’t need to worry if you’re not confident in your assembly skills, as the ZeroG 5.0 is supplied with an owner’s manual that details the assembly in easy to follow, illustrated steps.

3D FlexGlide Technology

FlexGlide is a term for the technology common throughout the Human Touch line. FlexGlide has been designed to reduce the overall friction between the rollers and the chair.

If you’ve ever sat in a Human Touch chair, it is likely that you noticed the smooth feel of the rollers on your back. This makes it feel more like an oil massage compared to how other chairs can feel like they pinch. This creates an incredibly comfortable massage system.

The 3D FlexGlide technology is relatively new and has only been available in the last couple of years. The 3D rollers are an upgraded version of the 2D roller system that was used on older Human Touch models. The 2D rollers only move in two dimensions, rolling up and down the back and left and right across the back. This creates horizontal and vertical movement on your back. However, 3D rollers add another movement. The 3D rollers still move vertically and horizontally, but they also protrude in and out. This third movement enhances your overall massage experience. It can mimic the movements of a massage therapist.

Auto-massage programs

Human Touch ZeroG 5.0 Massage Chair Review (Fall 2022)

While the earlier ZeroG models only featured four massage techniques, the 5.0 has six. These techniques can still be applied in different combinations to deliver the auto massage programs you could enjoy with the 2.0 and 4.0 massage chairs.

Having more massage program options is a good think, boosting the overall massaging experience offered by the ZeroG 5.0.

BodyMap PRO® Remote
One of the best features of the ZeroG 5.0 is the BodyMap Pro Remote. Everyone has pain points or specific areas that cause problems. Whether this is a nagging shoulder pain or tight neck muscles, it can affect your posture, sleep and even your mood. When you’re trying to get through the day with a tight feeling or pain, it can really make your temper feel a little short and shorten your attention span. Regardless of your pain points, a customized massage mode can do wonders for you.

This is exactly where the BodyMap Pro feature of the chair can help. The ZeroG 5.0 has seven customized massage modes with each mode targeting specific body zones. For example, zone one focuses on the neck and upper back, while zone 2 has a focus on shoulder muscle relief, etc.

You can activate each mode directly with the BodyMap Pro Remote. Each mode runs for seven minutes and you can also activate the auto modes including relax, refresh, retreat and sleep using the remote.

Human Touch ZeroG 5.0 Massage Chair Review (Fall 2022)

Go To Zero®
Go To Zero is where the ZeroG line takes its name. Human Touch found that zero gravity is the most popular feature in most massage chairs. The research into zero gravity indicates this is one of the most optimum positions for the human body. Zero gravity minimizes stresses and strains and it also enhances circulation and lung capacity. This makes zero gravity a great position to enjoy a massage.

Zero gravity makes a noticeable difference in your massage chair. It makes your massage more pleasant and you’re less likely to feel the movement of the rollers.

The Go To Zero function is activated with one button. You just need to press and hold the button on the remote and this will place your body into a neutral posture position. This offers maximum comfort as pressure is relieved head to toe. The Go To Zero function fully raises the footrest and reclines the backrest automatically.

Foot and Calf Massager
Human Touch ZeroG 5.0 Massage Chair Review (Fall 2022)Massage chairs in this price range rarely feature a foot and calf massager, but it is a great feature. This is an excellent addition that provides a great deal of therapeutic benefit. While many chairs use airbags and foot rollers to deliver a massage effect to the feet and calves, Human Touch has a different approach. The foot and calf massager on the ZeroG 5.0 uses soft paddles that work in series over your feet and calves in a looping, slow figure eight pattern.

This creates a superior calf massage, making it a real draw for those who have issues with tight calves or leg issues.

Lumbar Heat
Another stand out feature of the ZeroG 5.0 is lumbar heat. Although lumbar heat is included on many massage chair models, again Human Touch has designed this function a little differently. Most massage chairs rely on simple heating elements. These are similar to heating pads and are often positioned through the lumbar region.

Instead Human Touch has designed its ZeroG line to have twin columns of heated air. These provide more penetrating deeper heat for greater overall therapeutic benefits.

Dimensions and weight

Like most massage chairs, the ZeroG 5.0 is a substantial piece of furniture. It measures 44 inches in length, 28 inches width and stands 42 inches tall when upright. However, you also need to allow for space when the chair is reclined.

Reclined, the ZeroG 5.0 measures 66 inches in length and obviously remains 28 inches wide. In this position, the overall height of the chair drops to 32 inches. Bear in mind, the chair also has an overall weight of 160 pounds.

Human Touch ZeroG 5.0 Massage Chair Review (Fall 2022)Since this is a substantial item of furniture, it can accommodate a wider range of users. The recommended height range is 5 feet to 6 feet 2 inches. If you’re shorter than this, you may have difficulty with the massage functions reaching the desired areas. Whereas taller users may struggle to fit their feet on the footrest without needing to curl up, which would make massaging difficult.

The ZeroG 5.0 can accommodate users up to 286 pounds. If you’re heavier than this, it may place additional strain on the chair and could compromise the durability and lifespan.


Human Touch supports its products including the ZeroG 5.0 with an impressive warranty. This particular model is sold with a five year limited warranty. This protects you against materials and workmanship defects that could compromise the functionality of the chair.

Your warranty coverage begins when you purchase the chair and it is non transferable. So, if you decide to trade up to a new model in a few years, any buyer who purchases your chair will not benefit from the remaining warranty.

Additionally, Human Touch warranties are only valid in the United States and Canada. You also need to operate the chair according to the instruction booklet provided. However, you can be assured that all shipments will be delivered in original packaging and are warranted to be free of parts, materials and workmanship defects.

Extra features

The ZeroG 5.0 is packed with features, and one of the extra standout features is the ottoman. The 2.0 model had no ottoman adjustment, while the 4.0 had paddle adjustment that allowed shifting to position the paddles to address specific pain spots. However, the 5.0 has further build on this with a leg extension function. This allows users up to 6’3 in height to enjoy this massage chair.

This upgrade is a significant one since it addresses the key weakness of the earlier ZeroG models. This makes the 5.0 have more appeal to the broader market segment.

Price tag

The ZeroG 5.0 is certainly a premium product and it is accompanied with a premium price tag. While there are other chairs on the market that cost more, it is not at the budget end of the segment. However, with its durable materials and five year warranty, you can be assured of years of use.

  • Significant Upgrades on Previous Models
  • Seamless Design Aesthetics
  • Can Accommodate Users Up to 6’3
  • BodyMap Pro Remote Enhances Functionality
  • Lacks MP3 Support
  • Limited Air Massage Function
  • Premium Product With a Premium Price Tag




Hopefully, this Human Touch ZeroG 5.0 massage chair review has highlighted the fantastic features this model offers.
While there are lots of massage chairs on the market, the ZeroG 5.0 offers an excellent blend of features such as the BodyMap Pro and Go To Zero and stunning aesthetic appeal. The ZeroG 5.0 is made with SofHyde to provide a durable, soft and attractive finish in a choice of three shades to complement any home decor.
All of this is supported by the Human Touch five-year limited guarantee. So, you can be sure of a great looking, functional piece of furniture in your home for many years to come.

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